1. What services do you offer?
We provide escalator cleaning, elevator cab cleaning, moving walk (walkway) cleaning, and cart hauler cleaning.
2. Where do you operate?
We serve clients all across the United States.
3. Are you licensed, bonded, and insured?
Yes. We carry licensing, bonding, and insurance to protect our clients, employees, and property.
4. How do I get a quote for my building or facility?
You can fill out our “Get A Free Quote” form on the website or contact Cliff directly at 206-849-2900 or via email at info@risetothetopescalators.com.
5. What does the cleaning process involve?
Our process includes deep cleaning of steps, handrails, comb plates, and sidewalls. We remove dirt, grease, and grime buildup, and sanitize surfaces to maintain safety and appearance.
6. How often should escalators and elevator cabs be cleaned?
That depends on usage, traffic, and environmental conditions. We can assess your facility and recommend a cleaning schedule that fits your needs.
7. Do you provide emergency or after-hours service?
Yes. We offer 24/7 availability and can schedule cleanings outside regular hours to minimize disruption to your operations.
8. How do you ensure safety during cleaning?
Our staff are trained in safety procedures, including using barricades, signage, and following escalator safety guidelines. We also carry full liability insurance.
9. Can you provide references or testimonials from past clients?
Absolutely. Please visit our Testimonials page on the website to read feedback from clients we’ve served.
10. What are your business hours and appointment availability?
Standard business hours are Monday through Friday from 8:00 am to 5:00 pm. We’re also available by appointment on weekends and after hours as needed.